Mugo partner since 2010
This Business Intelligence website features a paywall, caching of content for logged in users, a responsive design, enterprise login features, Salesforce and Marketo integrations, and more.
Monitor Global Outlook helps clients better anticipate new opportunities, manage risk and prevent loss in Emerging and Frontier Markets. It is the Business Intelligence unit of The Christian Science Monitor.
Subscribers to Monitor Global Outlook get access to in-depth reporting from 18 local offices throughout the developing world's fastest-growing regions. Mugo Web built features for personalization, multi-device support, editorial tools, and more. The site is built on top of the eZ Publish content management system.
Mugo started working with Monitor Global Outlook after we outgrew our first website and content management system. With a combination of solid tech development skills and excellent communication, the Mugo team rescued us from frequent website outages to put us on a stable foundation for growth.
We then worked together to implement a redesign, meeting fast-turnaround deadlines. I particularly appreciate their ability to propose creative, realistic solutions to our challenges and their eagerness to talk through ways to optimize the product development process.
Their team is truly part of the MGO team at this point.
- Ben Arnoldy, Product Manager, Monitor Global Outlook
Logged in users can browse site content by region and sector. Content is featured as Briefings, Specialist Q&As, and Strategic Outlooks.
There is also a rich set of search filters. Searches can be saved and shared. Searches can also be marked for alerts -- when new content is posted that matches the search criteria, the system will send out an e-mail alert.
A select number of articles are freely viewable. The rest are behind a subscription paywall. For marketing purposes, Monitor Global Outlook staff can generate time-limited URLs to share full articles with prospective customers.
Monitor Global Outlook staff can also create trial user accounts so that prospective users can get a good idea of all of the site benefits. All of the site features can be customized so that, for example, a staff member can create personalized content update e-mails tailored to a trial user's interests. Trial accounts automatically expire according to a configurable amount of time or a specific date, and the system automatically sends reminder and expiry e-mails at the appropriate times.
Enterprise customers have access to enhanced login features. They can create and manage sub-accounts under a single account; configure logins by IP address ranges; and configure logins by referring URLs.
The website has a responsive design, enabling users to view the site on any device.
To support sales and marketing efforts, the Monitor Global Outlook website is integrated with both Salesforce and Marketo. Using Salesforce, lead statuses are tracked and customer information is synced between the website and Salesforce. The integration with Marketo includes the management of various subscriptions and a custom feed manager for populating newsletters.
Using Google Analytics, Monitor Global Outlook can track individual user behavior in order to better optimize the site experience.
Articles go through a custom editorial workflow. This enables authors, editors, and media editors to work together at different times and different locations to prepare articles to be published.
To support the front-end user features, editors manage a powerful taxonomy tree for regions, sectors, companies, and classifications.
Editors have full control over landing pages, and can either pick specific articles to be featured in sliders and other page blocks, or configure the blocks to automatically update based on the new content by tag.
We create different variations of pages within Varnish's cache in order to deliver a high performing, dynamic site.
Content for the Monitor Global Outlook website was originally managed in WordPress. Mugo re-used its existing data import tools to create an automated migration of content from WordPress to eZ Publish. During the migration period, we set up a login bridge between eZ Publish and WordPress so that user credentials could be validated against the WordPress database.
Mugo partner since 2025
St. Thomas Public Library launches new website with expanded features.
The latest improvements to the Mugo Library platform focus on enhanced usability for library staff. Since these back-end improvements aren’t as noticeable as the front-end user experience, we wanted to take the opportunity to give a peek “under the hood”, and showcase what makes the Mugo Library event and calendar solution ideal for public libraries. Our new enhancements include expanded reporting, a new viewing interface, back-end patron search, and integration with the meeting room module.
One of our clients needed to migrate all their customers to another entitlement service, requiring them to create new Single Sign-On (SSO) accounts. Concerned that many customers might struggle with the SSO setup process and overwhelm the customer support team, Mugo designed a "graduated authentication" system that dynamically balanced temporary free access with required account creation, allowing our client to manage customer support workload in real time. Instead of forcing all customers to the SSO setup at once, a smooth transition was implemented, providing immediate support for anyone who needed it.
Responsive images are a cornerstone of modern web design. They enable websites to deliver optimized visuals that adapt seamlessly to a wide range of devices, screen sizes, and resolutions. By serving appropriately sized images based on the user’s device capabilities, responsive images ensure fast load times, reduced bandwidth usage, and a consistent visual experience.
Recently, we added a new feature to the Mugo Library all-in-one CMS solution for library websites to make it easier for patrons to search for their event registrations. This enhancement makes providing quality customer service in libraries easier and puts more control in the hands of patrons.
Many of our solutions use Solr as a search engine. We find that Solr can provide powerful and flexible search experiences, customizable through its configuration. In this case, we resolved an issue where very generic names of important pieces of content were making them harder to find.
Caching plays a critical role in the performance and scalability of websites. One of the most important tools for controlling caching behaviour is the Cache-Control HTTP header. This header defines how responses are cached by browsers, reverse proxies, and CDNs, and how long they remain valid.
In complex websites, different page types often require different caching strategies. For example, on a news website, an article page may be cached for a few hours to a day, while the homepage — where content changes frequently — may only be cached for a few minutes.
Mugo Web
Unit 205, 332 Columbia Street
New Westminster, BC
V3L 1A6, Canada
Phone: 604-637-6396
E-mail: hi@mugo.ca
