Strathcona County website gets full web accessibility audit

Strathcona County, located in Alberta, Canada, was already committed to regular web accessibility checks, but with a newly launched website, the organization was interested in a thorough website review to ensure it conformed to the Web Content Accessibility Guidelines (WCAG) 2.0.

After attending a Mugo Web and eZ Systems web accessibility webinar, the County called on Mugo to conduct a full web accessibility audit.

The Problem -- Mobile menu, alt tags, and functional elements

While Strathcona County’s new site was fairly well laid out for accessibility, a few key components proved problematic.

First, its mobile menu was not at all accessible, preventing people with disabilities from accessing the site via mobile device.

Secondly, the site was also using image alt tags inconsistently. Alt tags are a critical element of web accessibility for people with visual impairments.

Finally, many of the site’s buttons and links had been implemented using non-traditional coding methods. But screen readers couldn’t recognize them, preventing users with disabilities from accessing key functions via screen reader.  

The Solution -- A comprehensive web accessibility report with detailed solutions

Mugo’s web accessibility expert Dave Fearnley conducted the web accessibility audit for Strathcona and produced a comprehensive accessibility audit report detailing recommendations on how to address the issues that were identified.

For example, regarding the structural issue with Strathcona’s functional elements, such as buttons and links, Fearnley says, “we identified the problem areas and demonstrated how to change the source code as opposed to changing the content.”

Fearnley’s report also provided details on how to make the mobile menu accessible. “You need to be able to tab through every item on the menu, Fearnley says. “All the functions that you can do with a mouse have to be possible with the keyboard as well, as that is how many people with accessibility issues will experience the site.”

Finally, the report covered alt tag accessibility, which was inconsistent on the Strathcona County website. “Sometimes they were missing, sometimes they were there, sometimes they were incorrect,” Fearnley says.

The Result -- Transparency during implementation

Strathcona County began implementing changes to its site immediately after reviewing the report. And they’ve been entirely transparent about it with their audience. “They’ve posted a public version of the report to ensure transparency with the process,” Fearnley says. “Communicating that you’re trying to improve accessibility is really important because it’s very difficult to say that you’re finished and that your site is completely accessible. Communicating how you’re trying to address guidelines is so important for someone who is having difficulty with the site.”

Back to main Strathcona County page

Hi, we're Mugo Web - Nice to meet you!

We're a group of web experts who solve complex web problems.

Learn more about us »

What Our Clients Say

We have been using [Mugo] for editing, consulting, support and training services in North America for the last 3 years and we still do. Aleksander Farstad, CEO, eZ Systems

[Mugo has] the rare blend of business knowledge and deep technical expertise, and they excel at listening to business requirements and translating those requirements into intelligent and reliable software products. Graham Tillotson, Co-Founder, Tandem, Chicago

[Mugo is] able to work on all aspects of software solutions -- front end/UI, core code, modules and extensions, application integration, and infrastructure -- and they are extremely capable in all of those areas. Graham Tillotson, Co-Founder, Tandem, Chicago

I highly recommend Mugo to anyone in need of a competent and dependable technology partner. Graham Tillotson, Co-Founder, Tandem, Chicago

If you ask me what is the first thing you think of about the Mugo team, I would say that they listen. Daniel Iribarren, Tangerix

Mugo Web is not another service provider. One of the things I really like about [them] is that they care about my project and myself. That is why I call them my partners. Daniel Iribarren, Tangerix

Mugo Web is not just a group of geeks. They are a team of highly knowledgeable technology and business people. [They] will help you to use geek stuff to solve business problems. Daniel Iribarren, Tangerix

I have worked with more than 10 different production centers and what they delivered to me was geek stuff. Not business solutions. [Mugo] understands that they are helping you to design solutions to satisfy or solve business problems. Daniel Iribarren, Tangerix

[Mugo is] fast, efficient, and always helpful. They respond positively to questions and offer great solutions to technical problems. Susan Wright, Director of Operations, Toronto Arts Council and Foundation

We've been extremely pleased with the work Mugo has done for us. They have been responsive and understanding in dealing with the complexities of our needs. Wendy Prugh, Program Manager, The Christian Science Monitor

[Mugo] has demonstrated a high caliber of competency in the work they do, and it instills great confidence in us to know that we have such quality professionals in our corner. We certainly look forward to continuing this relationship! Wendy Prugh, Program Manager, The Christian Science Monitor

Thank you very much Mugo Web for the work you've done. You valued and respected our time, produced quality work, paid attention to detail and understood the JPLradio concept. For that, I/we thank you. Troy B. Williams, Founder & Program Director, Just Positive Lyrics Radio

We thoroughly enjoy our working relationship with Mugo Web. They are customer-focused, take the time to listen, give good solid advice with our best interests in mind, and have a quick turnaround time. Paul O'Sullivan, IT Specialist, New Society Publishers

From our first contact, the team at Mugo has shown an unprecedented level of commitment to our web projects... ending almost 4 years of struggling! They are fast, precise and thorough, and definitely stand out in the industry! Sébastien Michel, Director, Frogs-in-NZ

In the three months Mugo worked on our new version -- which had stalled with our previous developers -- we have made more progress than ever before. Sébastien Michel, Director, Frogs-in-NZ

Mugo Web's breadth of expertise, high quality of work, and insightful online business consulting help us to focus on providing reliable, balanced data and analysis that our readers have come to trust. Mike Boniello, Chief Operations Officer, Rasmussen Reports

In addition to the features that readers see, Mugo has made significant workflow and content structure improvements that have saved time for our editors who work within the content management system all day. Mike Boniello, Chief Operations Officer, Rasmussen Reports

[Mugo] has shown their expert knowledge of eZ Publish on large, high-traffice enterprise customers, and they are responsive and dedicated. Aleksander Farstad, CEO, eZ Systems

We recommend Mugo highly as an expert team with a remarkably strong commitment to building great projects that work. Craig Riggs, Project Lead, 49th Shelf

The Mugo team has always added considerable value in improving not only the back-end systems and server-side performance for the site but also in strengthening the user experience and usability. Craig Riggs, Project Lead, 49th Shelf

Mugo has consistently delivered beyond our already-high expectations. Craig Riggs, Project Lead, 49th Shelf

I've been working closely with Mugo over the past few years on a variety of projects. The reason I've come back to them again and again is because they are excellent to work with. Each time we had a new project we would talk in detail about the goals and workflow. Because we had discussed everything in detail up front, the trial versions of the programs were always already quite well developed even in early stages.

The Mugo team is always prompt with their replies to any query I might have, and quick to solve any issues that may arise.

I think we all agree that the experience has been excellent. I would not even consider hiring anyone else! Dr. Caroline Tyson, Emergency Physician,

I had the pleasure to work with Mugo Web back in 2014. They were exceptionally professional, patient and helpful as we tried to meander our way through a complex website rebuild with multiple stakeholders. They held our hand on technical issues, stepped up to the plate and got their hands dirty to get the work done and also knew when to step away to let us process when needed. They were a real joy for us to work with. Kate Chalmers, Director Marketing Operations, Hootsuite Media Inc


All Lit Up

All Lit Up logo

On All Lit Up, readers of emerging, quirky, and unabashedly Canadian literature can find and purchase the best books this country’s independent publishers have to offer. The site currently features some 5900 editions from close to 3800 contributors across 58 publishers.

Learn more about what we did »

Yes - we can do that.

Many years of experience with complex websites allows us to offer total solutions.

Learn more about what we can do »
© 2008 - 2018 Mugo Web. All rights reserved.